| It was a Japanese
Manufacturing Engineer and Management Expert named Shigeo
Shingo who developed the concept that revolutionized the quality
profession in Japan. Originally called "fool proofing"
and later changed to "mistake proofing". Poka Yoke
(pronounced "poh-kah yoh-kay") translates into English
as "to avoid (yokeru) inadvertent errors (poka)".
The result is a business that consumes less energy, time and
resources doing things wrong.The aim is to eliminate the chances
of making a mistake. In the worst case, if an error cannot
be eliminated totally, ensure that it is detected immediately,
before reaching the customer and set right..
Poka Yoke is one of the main components of Shingo's Zero
Quality Control (ZQC) system - the idea being to produce zero
defective products. One way this is achieved is through the
use of poka yoke; a bunch of small devices that are used to
either detect or prevent defects from occurring in the first
place. These poka yoke devices are simple ways to help achieve
zero defects.
Manufacturing and service errors result in defects in products,
which may remain hidden for a long-time and suddenly surface
creating serious failure of the product. Such defects could
be minor causing inconvenience to the clients or major and
could even be a great safety or environmental hazard. Anyone,
from manager to line supervisor to line employee can develop
a poka yoke.
We help our clients in -
Instituting a system for implementing poka-yoke. The employees
would be given intense training in the concepts of poka-yoke
and the steps to implement them. We would enable teams to
understand the processes, the way mistakes happen and how
to prevent them from happening. |